Delivery Information


Delivery Information

 

Small -             0 to 20Kg

Medium -        20 to 50kg

Large -             50 to 100Kg 

Extra Large -    100Kg plus

 

Service

Size

Small

Medium

Large

Extra Large

Collect from

Rope & Marine Services Ltd London

 

FREE

 

FREE

 

FREE

 

FREE

UK Mainland

£15.00

£30.00

£55.00

£200.00

 

Your delivery charge is calculated during checkout.

 

For export orders please contact sales@ropemarine.com. For very large orders, we reserve the right to

re-quote the delivery charge before acceptance and shipment of your order.

 

When will I receive my order?

We will make contact with you by telephone or email to confirm your estimated delivery date. We will endeavour to deliver at the agreed time however, we cannot guarantee delivery dates and times as these may be affected by circumstances outside our control.

We will contact you if we are forewarned about any potential delays.

Stock Items should normally be delivered within 1-2 working days from date of order being placed. For items currently out of stock we will confirm estimated delivery dates.

For any urgent orders please don’t hesitate to contact sales@ropemarine.com, we will make every effort to comply with your requirements.

 

Will all my goods be sent at the same time?

Depending upon the size of the order we may ship the order in more than one package, therefore you may not receive all your goods/packages at the same time. This is also dependant on whether the items ordered are currently in stock or not. Please let us know if you’d like a part order dispatched sooner and this will be arranged for you. 

 

Gaining Access to Delivery Address? 

If we are unable to gain access to the agreed delivery address we will return the goods to our depot and make contact with you to re-arrange delivery. Unfortunately in these circumstances we may have to charge you a further delivery fee.

 

How do I track my delivery’s progress?

Please contact our sales team on sales@ropemarine.com

 

Where will my order be delivered to? 

Delivery will be made to the delivery address provided when placing the order.

 

Unloading

Suitable means of unloading heavy loads must be provided by the customer.

Delivery & Shipping

All our deliveries are sent by reputable couriers which are fully traceable to ensure prompt and safe deliveries.

For Sales & Hire Equipment deliveries in London and the Home Counties, we offer next day deliveries on our own vehicles.

We operate a fleet of fully serviced vehicles to suit all our equipment and site access restrictions, our central London location makes us ideally placed for fast and on time deliveries, our fleet of company vehicles include :-

  • 2 x 12t GVW (HGV) flat back delivery vehicles with lorry mounted cranes
  • 2 x 3.5t GVW drop sided delivery vehicles with tail-lifts
  • 5 x Site Service vans

 

DELIVERY CUT-OFF:  ALL ORDERS PLACED BY 1PM WE INTEND TO DISPATCH FOR DELIVERY THE FOLLOWING DAY. ALL ORDERS PLACED AFTER THE CUT-OFF TIME WILL BE DISPATCHED THE FOLLOWING WORKING DAY.


Estimated Lead Times

Please note that some of our products have estimated lead times, for any lead time queries please feel free to contact our sales team who will be happy to assist. Quoted transit times are only applicable once goods have been dispatched.

Collection of goods can also be made from our central London warehouse. We stock thousands of products ready for same day collection and next day delivery including slings, shackles, eyebolts and various hoists.

 

Address:

Rope & Marine Services Limited
31 Yorkshire Road
London
E14 7LR

 

Tel – 0207 790 2837


International Export

RAMS has a long history of providing various export services to multiple industries to destinations around the world. We are able to handle all your export needs, please contact sales@ropemarine.com

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