Privacy Policy


This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from (the “Site”).



When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:


  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).



We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:





Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.



When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

31 Yorkshire Road, London, ESS, E14 7LR, United Kingdom


Rope & Marine Services Ltd was established post WW2 by the founder Alan Edwards in 1948 with a business partner, he bought out his partner in 1957 to become sole owner. Alan Edwards served in the RAF in WW2, he trained in Canada and then served in North Africa and Europe flying Spitfires, he was shot down in October 1943 and crash landed when over Northern France, luckily the aircraft did not catch fire, he sustained severe injuries and spent some 3 months in a German run hospital and then remained a P.O.W. until the end of the war, a number of escape attempts failed, his P.O.W. camp was eventually overrun by the Russians and he made his own way back to Allied lines.


Rope & Marine Services Ltd was first located at Free Trade Wharf, situated on the river Thames, the site has long since been redeveloped into luxury riverside apartments, adjacent to the eastern entrance to the Limehouse link tunnel. The company was originally formed to supply steel wire ropes and fibre ropes to the marine industry, the Thames being a hive of activity at that time with many large and small jetty operations, lighterage and dredging companies. The Port of London Authority London Docks & Tilbury Docks were major customers over the years and remained so until containerisation killed off the requirement for stevedoring and conventional cargo handling.


Construction & pipelaying sectors gradually replaced the reliance on the marine trades and demand from these sectors required the company to diversify and extend its range of products and services and supply associated lifting equipment and accessories, i.e. chains, shackles, slings, manual & powered hoists, repairs & testing, engineering and fabrication works were also undertaken in the field of lifting and handling equipment.



The company relocated to its present site in Yorkshire road E14 in the late 1960’s, over the years further land was acquired allowing the company to expand the premises to the considerable island site it is today fronting, Yorkshire Road, Salmon Lane, Raby Street & Chaseley Street, land opposite the main works was also acquired and developed into a large secure car park compound. 


Rope & Marine Services have been suppliers to every major London based construction project down the years, the Thames Barrier, the Jubilee Line extension, the O2 Dome, Wembley, 2012 Olympics, Crossrail, London Gateway, to name but a few. The company nowadays has a very diverse range of customers through to train operators, utilities, construction & civil engineering, theatre & entertainment industries, aerospace, lifts & escalators industry, lighterage, waste management, abseil cleaning etc.


Reacting to demand over the years, we have built up a large fleet of equipment for the rental market, lifting & jacking equipment, associated equipment and bespoke equipment designed and manufactured in house, hire proves to be an ever increasing proportion of our business.


The company is still family owned, by the Edwards family, and celebrated its 70th year in 2018.